1. Information We Collect
We collect only what we need to run FlowVox Fragrance Academy and support learners.
- Contact details (name, email, phone)
- Course interest and message content
- Approx. device/browser signals for security and fraud prevention
- Cookie consent choice
- Theme preference (if you set it)
We do not require photos, government IDs, or special-category data to enroll.
2. Cookies & Similar Technologies
We use cookies and local storage for essential functions and preferences.
- Essential: security, session continuity, consent state.
- Functional: theme preference and UI convenience.
- Analytics: only if you opt in via the cookie banner (if available on this site).
3. How We Use Data
We use personal data to operate our services and support students.
- Respond to inquiries and provide support
- Deliver course-related updates
- Process requests you make
- Prevent fraud and abuse
- Keep systems stable and secure
- Improve content and UX (when allowed)
We do not sell your personal data.
4. Security
We implement practical safeguards to protect data against unauthorized access, alteration, or loss.
- Least-privilege access controls for internal tools
- Transport encryption (HTTPS) where available
- Routine review of permissions and operational logs
No method of storage or transmission is 100% secure. If you believe your data has been compromised, contact us promptly.
5. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.
We may ask you to verify your identity before fulfilling certain requests.
6. Data Retention
We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
- Inquiry messages: retained for support continuity and audit trails
- Consent state: retained until you change it or clear site storage
- Theme preference: retained until you change it or clear site storage